When you purchase products from King Orchards, we capture information needed to complete the transaction, including credit card information. We collect information about your name, email address, physical mailing address, phone number, and other relevant data needed to complete the transaction. If you purchase with a credit card, we collect the card number, card type, expiration date, and related security data. If you register to receive information from King Orchards in the form of our mailing list subscription, we collect your email address and name. We collect information about the products you purchase, and information regarding personalization requests. If you wish to have us ship your order to an address other than the one associated with your credit card, then we collect that information as well. When we process your order, we verify the shipping address against an address verification service that may correct the address to a more accurate version to make delivery of your package more likely.
King Orchards uses “cookies” to collect information about your browsing and purchasing activity. Cookies are used both to identify repeat visitors to our site, but also to report information about browsing history and user intent. It is an integral aspect of the purchasing technology, as well, and it is not possible to purchase online from King Orchards with your cookies disabled. King Orchards also uses Google Analytics to provide data about visitor website use.
We use the personal information that you provide to use to complete your purchase, to contact you regarding your order status, to respond to your request for additional information or assistance, to notify you in the event that someone attempts a fraudulent purchase using your personal information, to send you email communications, and to verify or correct information regarding your personalization request.
King Orchards is careful to not share your personal information unless it is necessary to complete your transaction. To that end, personal information is shared with our credit card processing firm. It is necessary to share your address, for example, in order to have the package processed and mailed.
We would disclose personal information under a court order or subpoena, or in order to comply with a similar legal requirement. We would also disclose information necessary in order to evaluate cases of apparent fraud, credit, or debt collection.
King Orchards partners with PayPal to provide purchasing options that go beyond what we offer to customers through our purchasing platform. For customers who choose to purchase through PayPal, no credit card or financial account information is transmitted to King Orchards beyond notification that payment has been made and received.
Our secure servers protect your information using advanced encryption techniques and firewall technology. Our GeoTrust® QuickSSL® Premium certificate is evidence of our site’s security validation.
We require that any company with whom we have a contractual relationship to provide services as part of our order processing function to be similarly protected using the best available technology.
You can contact us via postal mail at King Orchards, 4620 N M-88 Central Lake, Michigan, 49622 United States of America. You can also contact us via phone at 1-877-937-5464 or via email at Tartcherries@kingorchards.com
Under California law, a California resident with whom King Orchards has an established relationship has the right to request certain information with respect to the types of personal information we has shared with third parties for their direct marketing purposes, and the identities of those third parties, within the immediately preceding calendar year, subject to certain exceptions.
All requests for such information must be in writing and sent to: King Orchards, 4620 N M-88 Central Lake, Michigan, 49622
This same California law permits King Orchards to provide you, in response to your written request, with a cost-free means to choose not to have your information shared rather than providing the above described information.